Support

Answers to common questions. Still stuck? Write to us below.

How should I set up my phone for the night?

Plug it in, place it face-up out of reach, and press Begin. Lie back and breathe with the light. There's nothing else to do.

Does the screen stay on?

Yes. The screen stays on during a session so the light can guide you. When the session ends, your phone locks again as usual.

Do I need to plug in?

We recommend it. A long session with the screen on uses some battery, and a charger means you never have to think about it.

How do I stop notifications from waking me?

Turn on Sleep Focus, or Do Not Disturb, before you begin. Open Control Center and tap Focus. SlowLight keeps playing while a Focus is on.

Will I hear the sound in Silent mode?

Yes. SlowLight plays even when your phone is set to Silent. It follows your phone's volume, so if you can't hear it, turn the volume up with the side buttons. You can also choose Light only for no sound at all.

How do I stop a session?

Tap the screen once and choose Stop.

I bought SlowLight. How do I get it back on a new phone?

Sign in with the same Apple Account and open SlowLight. Your purchase comes back on its own. If it doesn't, tap "Unlock full version" under the title, then Restore purchase. Family members get it the same way through Family Sharing.

Is it a subscription?

No. It's free for 14 days, then $14.99 once, and it's yours to keep. Nothing is charged automatically. If you don't buy, a simple breathing light stays free.

Can I get a refund?

Purchases go through Apple, so refunds do too. Not for you? Ask Apple for a refund.

Write to us

agapo.studios@gmail.com